Orders leave us within two working days. UK delivery then takes three to five working days, and international orders usually arrive within seven to fourteen. You will get tracking as soon as your parcel is on its way.

Because a person made it. Every piece is hand-painted, hand-carved or hand-cast by an individual artisan, so small differences in tone, pattern and finish are normal. They are the mark of a handmade object rather than a fault.

Yes, we ship worldwide. Shipping is calculated at checkout. Depending on where you are, customs duties or local taxes may be charged on delivery.

Yes, within fourteen days of delivery, unused and in its original packaging. Email us at hello@karigarwala.com and we will arrange it. If a piece arrives damaged, send us a photograph and we will replace or refund it straight away.

We do, and we enjoy them. Tell us roughly what you need and when you need it, and we will come back with options and pricing. Longer lead times let us commission directly from the artisans.